Frequently Asked Online Hardware Store Questions
- How do I calculate shipping:
- For the best shipping quote, please call Deborah at
- Do you offer same day shipping?
- Yes, most orders called in by 1:00pm can be processed the
same day. This applies to orders shipped by UPS.
- What hours can I call for assistance?
- Monday - Friday 9:00am - 5:00 EST. After business hours,
please leave a message or send an email
for routine questions.
For emergency service, call Deborah at 810.423.1382 or Mervin at
- What is I need an item that is not in your online store? Can you help me source it?
- Yes, we're glad to research and source products you need.
We are always ready to take your calls, or assist you online. You
can reach us at by phone at 1-810-239-0600, by fax at 810-239-0660 or email